PROTECTING YOUR PRIVACY
INFORMATION YOU PROVIDE
PlanetGolfMiami.com collects information you provide. We may collect and store information that you provide to us through our websites, in our stores, through our customer service representatives, at events, through mobile applications, through marketing efforts, including contests, sweepstakes and events, and through third parties, or any other way we interact with you. You may choose not to provide certain information, but then you might not be able to take advantage of certain capabilities of our website, our mobile applications or other services we may offer.
We may request, collect and/or store some or all of the following types of personal information: name, billing address, shipping address, e-mail address, telephone number, financial and payment information, such as credit card number and expiration date, gender, personal interests, birthday or information about a third party you provide when we ship an order. We may also maintain a record of your product interests and purchases. We may also aggregate the information collected from you via other interactions.
We may collect the information you post in a public space on our site. For example, you might be able to post feedback or reviews about our products that others visiting our site will see. We also collect information when you contact us.
When you download or use our mobile applications, we may receive information about your precise location and your mobile device. We may use this information to provide you with location-based services, such as, local store information, search results, and other personalized content. Most mobile devices allow users to disable location services by using controls located in the device's settings menu. If you have questions about how to disable your device's location services, please contact your mobile service carrier or your device manufacturer.
INFORMATION WE COLLECT
We collect and store certain other non-personally identifiable information automatically whenever you interact with us. We may collect information that will allow us to better tailor our communication toward you. This may include information about your lifestyle, shopping preferences or information about your golf game.
We may also collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics. We may look at what site you came from, or what site you visit when you leave us. We collect this information by using commonly used cookies, web beacons, and related technologies in order to analyze and understand how the website is used and to enhance your visits to our websites. For example, we may use these technologies to customize account pages for you, track user visits and account features, determine what features and pages are most frequently requested or visited and save your password so you do not have to provide it each time you visit the website.
We use third-party companies to provide Internet data hosting and to help us measure and determine how visitors use our website and the effectiveness of our website and promotions in order to help us improve and optimize our website and the products and services we offer. We also use third-party companies to serve advertisements (banners or links) on our behalf across the Internet. These advertising companies use tracking technologies (including cookies and pixel tags) to collect non-identifiable information about your visits to our website and your interactions with our products in order to provide tailored advertisements based on your interests and browsing of our website. We do not use or associate personally identifiable information with remarketing lists, cookies, data feeds, or other anonymous identifiers.
In addition, some of our e-mail communications to you may include a "click-through URL" linked to a particular page on the website. By clicking on one of these URLs, you will automatically enter our website and we may collect information related to the "click-through." You may avoid having this information collected by not clicking on URL links in our e-mail communications.
"Cookies" are small text files that a website sends to a user's hard drive through the browser for data storage. Most browsers accept cookies automatically but allow you to disable them. By disabling or otherwise rejecting cookies, you may not be able to take full advantage of all offerings on this website. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this website.
INFORMATION FROM OTHER SOURCES
We may collect information about you from third-party sources and information that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network site) can be read, collected, or used by us and others, and could be used to personalize your experience. We may also display personal feedback or reviews in a public space on our website from satisfied customers. You are responsible for the information you choose to submit in these instances. Another example, is that we may receive demographic information about you from a third party to make our service and marketing efforts more efficient and personalized for you.
INFORMATION USE AND SHARING
We use the personal information collected to conduct our business, communicate with you, and provide great products and the best online experience. We or third-party service providers we engage may use the information to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, to provide customer service, to respond to your comments, questions or complaints, to personalize your experiences, to analyze your preferences and shopping habits, to analyze trends and statistics, to administer and fulfill our contests and other promotions, to analyze and improve the website and our products and services, and to send you marketing communications and other information regarding our products, services, marketing, or special events. We also use your information for business purposes such as security, payment processing, analytics, operations, fraud detection, reporting, making back-ups, and legal compliance.
We may share personal information with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, loyalty program management, promotions fulfillment, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.
Our website is not directed at individuals under 13 years of age, and PlanetGolfMiami.com does not intend to collect any personally identifiable information from such individuals. If you are under the age of 13 you should not provide any personal information to us and you should use this website only with the involvement of a parent or guardian.
INFORMATION CORRECTION, PERMISSIONS AND OPT-OUTS
There are several ways in which you can tell us whether or not you want to receive promotional communications from us. You also will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional e-mails we send you. You may also contact our Customer Service Team at 1-305-275-9070. Please note that removal of personal information from our database or "opting-out" will not stop marketing or advertising content that is generated for distribution or is otherwise queued for transmission to you prior to the time when we can implement your request.
The security of your information is important to us. We have instituted security procedures and measures to protect our servers and networks that store personal information. Our site is secure when you enter into the "shopping cart" section and are asked for sensitive credit card and other information. Your information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or in the address bar, or looking for "https" at the beginning of the address of the web page.
Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure or warrant the security of any information. In order to help protect personal information you provide to us, you: (i) should not share your password or account information with others, (ii) should use a secure web browser, and (iii) should change your password frequently. If you wish to cancel a password, or if you become aware of any loss, theft, or unauthorized use of a password, please contact us as set forth below.
LINKS TO OTHER SITES
Planet Golf Miami
7045 SW 87th Ave, Miami, FL 33143
PROTECTING YOUR PRIVACY